If the phone has been jailbroken or rooted, the phone is less secure, which could result in faulty type behaviour on the phone, such as the phone shutting down or dropped calls. If you suspect that spyware is on the phone, and your goal is remove the spyware, you can reset the phone to factory setting. This should remove the spyware from the phone. The person who installed spyware will have to have access to the phone again to reinstall it.
For further security, it is best that backups or SD cards from the previous version of the phone not be installed on to the new phone. It is illegal to install spyware on devices for the purpose of spying or stalking another person.
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If you choose to remove the spyware, it will also remove the evidence. If your goal is to preserve the phone for evidence, it is important to work with local police, who may have a specific process on analysing mobile phones for evidence purposes. If you suspect that spyware has been installed, be aware that certain activities on the phone are being monitored, and you may not want the abusive person to know that you suspect spyware is on the phone.
Talking about the spyware in text message, phone calls, in email, or near the phone might alert the abuser that you know.
Also keep in mind that spyware monitors location, so you may want to be careful about where you go with the phone. If you take the phone to the police, the abuser may know that the phone is at the police station, for example, so think through of any safety issues that you might need. There are many other products that are similar to spyware, such as parental monitoring programs. Unlike spyware, most parental monitoring programs are visible on the phone, meaning that you can see that some type of monitoring service is running on the phone. Go through your phone to see if an app was installed without your knowledge.
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In this case, resetting the phone to factory setting should also remove the parental monitoring program. Also think about whether the abusive person may have access to your accounts, such as the iCloud or Google account, email, the telco account and your phone bills , or other social media app that might be tracking your location.
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Having access to those accounts could also give the abusive person similar knowledge to spyware. Technology Safety Australia safer technology for women. Previous Next.
View Larger Image. Please see the new and improved version here. What is mobile spyware Mobile spyware is software that can be installed on to a mobile phone that will allow someone else to remotely monitor activities on the phone. How do I identify if mobile spyware has been installed?
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